FTP Problems?SWCL FTP site Internet explorer 7 users: To add files to this FTP site you must use Windows Explorer. In Internet Explorer once you have entered the username and password into the popup box, the screen will load and you will see "FTP root at mail.swcl.co.uk" and a list (directory) of the containing folders. The ftp site cannot be moddified from this screen, to upload your files you will need to click 'view' from the top menu, and then click 'Open FTP Site in Windows Explorer', or click 'page' then 'open FTP site in windows explorer' as in the picture below Firefox users may experience difficulties, unforunately we have not yet worked out how to adjust the settings in the browser to allow a proper connection. Whichever browser you use, you can connect to the site directly following this method. Copy the link from the address bar in your browser having clicked the link on our home page and paste it into the address bar in Windows Explorer... open any folder or open 'My computer' - the address bar is below the back and forward buttons. If it is not visible, right click to the right of the help menu (in a space - don't right click the word help) and check 'address bar', also make sure 'lock toolbars' is unchecked - move the address bar to the left if it is on the far right side of the window, by hovering your cursor over the 4 dots next to the word address and draging the toolbar to the left. JAD / SWPM ftp site If you are experiencing problems uploading your images using the Jorgensen ftp site, you can either contact us using the details on our contact page here, or contact South West Photo Mounts who host the JAD upload site, on 0800 136411 VISTA USERS Only two of the pc's we have in house run Vista & none run Windows 7, therefore our experience with those operating systems is limited, unless the fix is identical for Vista as it is for XP - but this is unlikely. Please direct your problems connecting through Vista to your prefered Vista help forum. Please do not pass on the FTP connection details to any other users (outside of your company) without our prior consent. MAC USERS You require an FTP Client software in order to upload your files to us. |